Why
Our Story
Banking Built for Community
First Commerce Bank started with a community-first mindset, focused on serving and empowering local neighborhoods. Our founders saw the importance of having a bank focused on people, small businesses, and communities—and that vision still guides us today. We shape every decision, investment, and service to help you and our community thrive.
Our
Vision
To help businesses and
communities prosper.
Our
Mission
First Commerce is dedicated to relationships, providing people, businesses, and communities in our markets with high-quality products and services and superior customer service. We will deliver these through secure, user-friendly, and cutting-edge technology, ensuring our offerings are competitive. Our customer-friendly locations and innovative solutions are designed to meet the evolving needs of our customers. Our relationships are founded on our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity, and fairness. First Commerce prides itself on maintaining personal communication, beginning with the Board of Directors.
Our
Values
Our values keep us grounded in service:
Foster relationships, building trust and loyalty
Improve and grow by taking pride in your work
Respond in a professional and prompt manner
Stay accountable and work collaboratively
Think like our customers
Five-Star Service Standards
At First Commerce Bank, our Five-Star Service Standards define how we serve you every day:
1. Friendly
We greet our Customers with a warm and welcoming energy. Our Customers feel comfortable speaking to us and are uplifted after each interaction — they feel like friends and look forward to seeing us again.
2. Fast & Accurate
We have an eye for details and are efficient. We are mindful of completing tasks at a brisk pace, yet we don’t compromise the quality of our work. We masterfully balance speed and precision.
3. Find Solutions
We are eager to understand the problem. We consider many options, choose the best solution and ask for help when needed.
4. Follow-Through
We take ownership of tasks — completing all the necessary steps while collaborating with colleagues. We stay in communication with our Customers until the situation is resolved.
5. Fun
We do fun things. We delight in making our Customers smile and laugh — creating a lighthearted environment, both within our bank, and within the communities we serve.
Our Commitment to You
At First Commerce Bank, your experience matters most. Every customer is partnered with a dedicated relationship manager —a reliable team member who understands your objectives and offers personalized support.
Whether you need customized lending solutions, assistance with cash flow management, or strategic advice to expand your business, we're here to simplify and enhance your banking experience. Whether in-person, over the phone, or online, you can expect exceptional creativity, responsiveness, and unwavering support.
How We Reinvest Locally
As members of this community, we prioritize its well-being. By offering loans, sponsorships, and forming local partnerships, we ensure your deposits fuel growth, generate employment, and support local businesses. When you bank with us, you help create a vibrant local economy that benefits all.
Banking Driven by People
At the heart of our success is our incredible team. We thrive on a culture that's positive, fun, and dedicated to exceptional service. This unique environment sets us apart as we collaborate and support our customers. If you value relationship-driven service and want to join a bank that genuinely invests in its people, we’d love to connect with you.
Banks Near You
Find a community bank location near you, with bank locations in Ocean County, Bergen County, Mercer County, Monmouth County, and Burlington County.
